Your First Visit at Denali Dental
Dr. Mohammad Al Kayalie and the Denali Dental team are committed to providing high-quality care and results you can feel confident about. From scheduling to insurance and financial questions, our administrative team is here to make your first visit simple, clear, and stress-free.
Your First Visit, Step by Step
Your first visit to our Milton dental office includes a complete review of your dental needs, health history, and oral health, followed by a discussion of your diagnosis and treatment options.
Review your medical and dental history
Take digital X-rays or radiographs (if required)
Perform a comprehensive dental exam
Discuss your concerns, goals, and treatment options
We take the time to answer all your questions and explain every step, so you always know what to expect.
What To Bring To Your Appointment
To help us process claims efficiently and provide the best care possible, please bring the following to your first appointment:
Your completed Patient History Form
Up-to-date insurance information (insurer name, policy/group number, ID number)
Recent dental X-rays (taken within the last 6 months, if available)
IMPORTANT: A parent or guardian must accompany all patients under 18 at the consultation visit.
Patient Forms
Save Time — Complete Your Forms
To ensure all your information is current and accurate, we ask new patients to complete a Patient History Form upon arrival or ahead of time. With your permission, we may also request records from your previous dental office.
Insurance & Financial Arrangements
We believe in providing high-quality care on a sound financial basis. Prior to treatment, all fees and financial arrangements will be clearly discussed with you.
Direct billing to dental insurance (when available)
Most major dental insurance plans accepted
Patient responsibility for balances not covered by insurance
Payments accepted: Visa, MasterCard, American Express, debit, and cheques
Our administrative team will submit insurance claims on your behalf and help answer any coverage questions.
New Patient FAQs
Do you accept new patients and families?
Absolutely! We welcome patients of all ages — from kids to grandparents.
What if I’m nervous about visiting the dentist?
You’re not alone! We offer gentle care and nitrous oxide sedation to help you relax during your visit.
Do you accept dental emergencies?
Yes. We reserve space for urgent care — call us, and we’ll do our best to accommodate you the same day.
What areas do you serve?
We proudly serve Milton and neighbouring areas. All patients are welcome.
Do you treat dental emergencies for new patients?
Yes, we prioritize emergency cases and often accommodate same-day appointments for pain, swelling, or broken teeth.
Do you accept walk-ins?
We do our best to accommodate walk-ins, though scheduling an appointment ensures shorter wait times.
Book Your First Visit with Denali Dental
Whether you’re visiting us for the first time or returning for ongoing care, our team is here to support your oral health with clear communication, personalized care, and a comfortable experience.
